CRM for children's centres
CRM for children's centres and private kindergartens
Groups, memberships and attendance in one system, plus an app for parents with the schedule, payments and photos from classes.
How the CRM handles a family at a children's centre
- 01Enquiryfrom Instagram, your website and WhatsApp
- 02Trial classbooking into an age group
- 03Membershipcontract and online payment by the parent
- 04Attendanceteacher check-in, parent notified
- 05Renewalreminder and payment in the app
What the children's centre CRM does
Works for an early development centre with clubs, a full-day private kindergarten and a chain of centres across the city.
Group and room schedule
Age groups, teachers and rooms in one grid. You see free places in every group.
Memberships and recalculation
Class packs and monthly memberships, rescheduling of sick days, sibling discounts.
Attendance
Teachers check children in from their phone, and the parent is notified at once.
Parent app
Schedule, payments, photos and teacher comments, booking extra classes.
Contracts and documents
Parent contract, consents, medical certificates and their renewal dates.
Till and Kaspi
Payment by Kaspi link, card and cash, parent debts visible at once.
Teacher pay
Rate per class or percentage of a group, tracking of cover and sick leave.
Owner reports
Group fill rate, revenue by programme, churn and membership renewals.
Why a spreadsheet and a parents chat are not enough for a children's centre
At a children's centre the client is the parent, but the child attends. An attendance sheet, a separate chat with mums and a payments notebook quickly fall out of sync: someone paid but is not marked, someone was ill and is waiting for a recalculation, and the administrator spends evenings reconciling.
The CRM links the child, parent, group and payment. Teachers check children in from their phone, parents see attendance and balance in the app, and the system recalculates sick days according to the centre's rules.
For the owner, the key figure is fill rate. The system shows free places in groups and families who have not renewed for a while. An empty place can be offered straight away to someone on the waiting list.
Children's centre software and parent app
Children's centre software is used by administrators and teachers: schedule, memberships, attendance, till. The parent app complements it: payments, notifications, photos from classes and messaging with the teacher without a group chat.
For a private kindergarten the software covers the full day: meals, daily routine, naps, walks and monthly fees. Parents get a short report on their child's day in the app.
For a chain of children's centres the software keeps a shared family database with a separate till and schedule for each branch. A child can attend different branches on one membership.
Estimate the cost of a CRM for children's centres
The base system with clients, schedule, memberships and payments starts from ₸500 000. Tick what else you need to see an estimate.
This is a calculator estimate. The exact price is set after a one-day audit and fixed in the contract.
Our CRM in production
A chain of sports clubs in Almaty runs memberships, entry and payments in our system
A martial arts club, a fitness club and a stretching studio run on one platform: each has its own app and front desk, and the owner sees shared analytics. We use the core of this system, clients, roles, payments, notifications and owner reports, as the base for a CRM for children's centres, so launch is faster and cheaper than building from scratch.
Custom CRM or Bitrix24 and amoCRM
Off-the-shelf CRMs work well for sales teams. For children's centres you end up bending the workflow to fit them, and you pay for every employee every month.
| Capability | A-LUX | Bitrix24 | amoCRM |
|---|---|---|---|
| Groups, ages and fill rate | partly | ||
| Recalculation of sick days | |||
| Parent app with payments | |||
| Teacher check-in from a phone | |||
| Monthly fee per user | No | Yes | Yes |
| You own the code and the database | |||
| Changes to fit your process | partly | partly |
How we implement the CRM
Frequently asked questions
How much does a children's centre CRM cost?
The core system with groups, memberships, attendance and till starts at ₸500,000. The parent app, contracts with e-signature and 1C integration are priced separately.
Is there an app for parents?
Yes, for iOS and Android under your centre's brand: schedule, Kaspi payments, attendance, photos and teacher comments.
How are sick days handled?
You set the centre's rules: rescheduling, recalculation or a freeze. The system applies them automatically when a teacher marks an absence.
Will it suit a private kindergarten?
Yes. For a kindergarten we add the full day, meals, routine and monthly fees, plus a daily report for parents.
Can we run several branches?
Yes. A shared family database, separate schedule and till for each branch, reports per location and for the whole chain.
How do teachers check children in?
From their phone in the teacher app: open the group, mark who has arrived. Parents are notified instantly.
Can we move our database from Excel?
Yes. We migrate children, parents, groups and membership balances so you do not start from scratch.
How long does implementation take?
The core system goes live in 3-4 weeks, with the parent app in 6-8 weeks.
Other industry CRMs and services
We will show the system using your centre as an example
We run a one-day audit, show a working system and give you the price and timeline.
Contact A-LUX
We reply within 15 minutes
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