Dental CRM for modern clinics
A-LUX builds custom CRM systems for dental clinics: digital patient records, treatment planning, an interactive dental chart, online appointments, automated reminders and loyalty. Integrated with Kaspi, 1C and WhatsApp Business.
- Cut no-shows with automated WhatsApp and SMS reminders
- Full patient history, X-rays and treatment plans in one place
- Kaspi, 1C accounting and WhatsApp Business out of the box
A dental CRM is software that manages a clinic's daily operations: patient cards, treatment plans, an interactive dental chart, appointment scheduling, automated reminders and loyalty programs. A-LUX builds custom dental CRM systems starting from ₸900,000, with Kaspi, 1C and WhatsApp Business integrations.
What a dental CRM does for your clinic
One system that connects the front desk, the treatment chair and your accounting.
Digital patient cards
Every patient gets a single profile: contact details, medical history, allergies, X-rays, photos, prior visits and balance. Receptionists and dentists see the same up-to-date record instead of paper folders.
Interactive dental chart
A clickable odontogram where the dentist marks each tooth, surface and condition. Diagnoses and completed work are stored visually and feed directly into the treatment plan and the invoice.
Treatment plans & estimates
Build a staged treatment plan with procedures, materials and prices. The patient sees a clear estimate, approves it, and the clinic tracks what is planned, in progress and paid.
Smart scheduling
Drag-and-drop calendar by doctor and chair, with online booking, color-coded statuses and conflict prevention so two patients never land in the same slot.
Fewer no-shows, more repeat visits
Automation that fills the schedule and brings patients back on time.
Automated reminders
Appointment reminders go out automatically over WhatsApp Business, SMS and email. Patients confirm or reschedule in one tap, and your no-show rate drops noticeably.
Recall & hygiene visits
The CRM tracks when each patient is due for a check-up or hygiene visit and sends a recall automatically, turning one-time visitors into a steady recurring flow.
Loyalty & bonuses
Bonus points, family discounts, referral rewards and gift certificates built into patient cards, so your best patients have a reason to come back and recommend you.
Post-treatment follow-up
Automatic care instructions after a procedure and a feedback request that quietly boosts your 2GIS and Google reviews from happy patients.
Integrations that fit Kazakhstan
Connected to the tools your clinic already runs on.
Kaspi payments
Accept payments through Kaspi QR and Kaspi Pay, send payment links over WhatsApp, and reconcile each transaction against the right patient and invoice automatically.
1C accounting
Two-way sync with 1C for invoices, services and financial reporting, so your accountant works from accurate numbers without manual re-entry.
WhatsApp Business
Reminders, confirmations and patient chat run through the official WhatsApp Business API — the channel your patients actually read and reply to.
Telephony & IP-PBX
Calls pop the patient card on screen, log call history and link missed calls to follow-up tasks for the front desk.
Reporting and control for the clinic owner
Know exactly how the clinic performs — by doctor, by chair, by day.
Revenue & performance
Dashboards for revenue, average check, conversion of consultations into treatment, and output per doctor and per chair — the numbers owners actually care about.
Roles & access
Granular permissions for owner, administrator, doctor and assistant. Sensitive financial and medical data is visible only to the people who should see it.
Multi-branch ready
Run several clinics from one system with shared patient base, per-branch schedules and consolidated reporting across all locations.
Data security
Encrypted storage, audit logs and regular backups to keep medical records safe and your clinic compliant with patient-data requirements.
FAQ
Answers to common questions before ordering from A-LUX.
What is a dental CRM and why does my clinic need one?
A dental CRM is a single system for running a clinic: patient cards, treatment plans, an interactive dental chart, scheduling, reminders and loyalty. It replaces paper folders and scattered spreadsheets, cuts no-shows, and gives the owner clear visibility into revenue and doctor performance.
How much does a custom dental CRM cost?
A-LUX dental CRM projects start from ₸900,000. The final price depends on the number of modules, integrations (Kaspi, 1C, WhatsApp Business, telephony) and whether you need multi-branch support. We scope your requirements first and give a fixed quote before development begins.
How long does development take?
A typical dental CRM goes live in about 6 to 10 weeks. We deliver in stages, so core modules — patient cards, the dental chart and scheduling — become usable early while we build out reminders, loyalty and integrations.
Can it integrate with Kaspi, 1C and WhatsApp Business?
Yes. We integrate Kaspi QR and Kaspi Pay for payments, two-way 1C sync for accounting, and the official WhatsApp Business API for reminders and patient messaging. Telephony and IP-PBX integration is also available.
Does the dental chart store X-rays and photos?
Yes. Each tooth on the interactive chart links to diagnoses, completed work, X-rays and intraoral photos. Everything is stored inside the patient card and is instantly available to the dentist during the visit.
Will it work for a clinic with several branches?
Absolutely. The CRM supports multiple locations with a shared patient base, per-branch schedules, role-based access and consolidated reporting, so you can manage the whole network from one place.
How does the CRM reduce no-shows?
It sends automated reminders over WhatsApp Business, SMS and email before each appointment, lets patients confirm or reschedule in one tap, and runs recall campaigns for check-ups and hygiene visits — which together significantly lower missed appointments.
Is patient data secure?
Yes. We use encrypted storage, role-based access, audit logging and automated backups. Medical and financial records are visible only to authorized staff, and data is protected against loss and unauthorized access.
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