CRM for taxi fleets
CRM for taxi fleets and vehicle fleets
Drivers, cars, rental and payouts in one system. You see how much each car earns and which drivers owe the fleet.
How the CRM handles a fleet driver
- 01Applicationdocuments, licence, experience check
- 02Contract and carcar, rental rate, deposit
- 03Shiftcar handover, inspection, trip sheet
- 04Settlementrental, commission, fines, bonuses
- 05Payoutdriver balance and payout to Kaspi
What the taxi fleet CRM does
We build it around your model: renting cars to drivers, drivers working fleet cars for a percentage, or a mix of both.
Balance for every driver
Rental, commission, fines, accidents, bonuses and payouts in one feed. Drivers see their balance in the app.
Fleet vehicles
Car profile: insurance, roadworthiness test, mileage, repairs, who drove it and when.
Rental and deposits
Daily and weekly rental rates, deposit, driver days off, automatic charges.
Maintenance and repairs
Service reminders by mileage and date, repair requests, costs for every car.
Fines and accidents
Fines are matched to the driver by date and car and deducted from the payout.
Trip sheets and inspections
Car handover and return with photos, medic and mechanic sign-offs, electronic log.
Driver payouts
Settlement by period, payouts to Kaspi, history and reconciliation statements.
Per-car reports
Income and costs for each car, downtime, payback, driver rating.
Where a taxi fleet loses money without proper records
A taxi fleet's money leaks in small amounts: daily rental, commission, a speed camera fine, a car wash, a shortfall for a day off. When all this is kept in Excel and a notebook, by the end of the month nobody knows exactly who owes what, and disputes with drivers take hours.
The second problem is the cars. A missed service turns into an expensive repair, expired insurance into a fine and downtime. The CRM tracks mileage, dates and costs for every car and reminds the mechanic in advance.
The third is transparency for drivers. When a driver sees their balance, charges and payouts in the app, questions and conflicts drop sharply, and good drivers stay with the fleet longer.
Taxi fleet software and taxi driver app
Taxi fleet software handles what ride-hailing apps cannot: car rental, deposits, fines, repairs and settlements with every driver. Drivers take orders in the taxi apps they already use, while the fleet sees its money and cars in its own system.
The fleet's driver app shows the balance, rental charges, fines and payouts, the trip sheet and the car inspection with photos. Drivers no longer call the dispatcher to find out how much they owe.
The software suits a taxi fleet of 10 cars and a vehicle fleet of several hundred: roles for mechanic, medic, accountant and owner, and reports for every car and every driver.
Estimate the cost of a CRM for taxi fleets
The base system with clients, schedule, memberships and payments starts from ₸500 000. Tick what else you need to see an estimate.
This is a calculator estimate. The exact price is set after a one-day audit and fixed in the contract.
Our CRM in production
A chain of sports clubs in Almaty runs memberships, entry and payments in our system
A martial arts club, a fitness club and a stretching studio run on one platform: each has its own app and front desk, and the owner sees shared analytics. We use the core of this system, clients, roles, payments, notifications and owner reports, as the base for a CRM for taxi fleets, so launch is faster and cheaper than building from scratch.
Custom CRM or Bitrix24 and amoCRM
Off-the-shelf CRMs work well for sales teams. For taxi fleets you end up bending the workflow to fit them, and you pay for every employee every month.
| Capability | A-LUX | Bitrix24 | amoCRM |
|---|---|---|---|
| Driver balances and debts | partly | ||
| Car rental and automatic charges | |||
| Service, insurance and repairs per car | |||
| Driver app with balance | |||
| Monthly fee per user | No | Yes | Yes |
| You own the code and the database | |||
| Changes to fit your process | partly | partly |
How we implement the CRM
Frequently asked questions
How much does a taxi fleet CRM cost?
The core system with drivers, cars, rental and payouts starts at ₸500,000. The driver app, photo inspections and 1C integration are priced separately.
Can we manage daily car rental?
Yes. You set daily and weekly rates, days off and a deposit. Rental is charged to the driver's balance automatically.
How are fines handled?
A fine is entered by date and plate number, the system finds the driver who was behind the wheel and deducts the amount from the payout.
Can drivers see their balance?
Yes, the driver app shows accruals, charges, fines and payouts. This removes most disputes.
Are there service and insurance reminders?
Yes. The system tracks mileage and dates and notifies the mechanic and owner in advance.
Will it suit a delivery fleet or car sharing?
Yes. The model with cars, drivers and settlements fits delivery, freight fleets and car rental.
Can we move data from Excel?
Yes. We migrate drivers, cars, current balances and debts so you start without resetting settlements.
How long does implementation take?
The core CRM goes live in 3-4 weeks, with the driver app in 6-8 weeks.
Other industry CRMs and services
We will show the system using your fleet as an example
We run a one-day audit, show a working system and give you the price and timeline.
Contact A-LUX
We reply within 15 minutes
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