Telegram Bot Development for Any Business — in Almaty & Kazakhstan
A-LUX builds custom Telegram bots for businesses of any size: lead capture, sales, customer support, appointment booking, automated broadcasts and AI-powered chat — in Russian and Kazakh, with Kaspi, CRM and 1C integrations. 19 years on the market, 400+ delivered projects. MVP in 2-4 weeks.
- Orders, bookings and payments processed 24/7 without a manager on duty
- Kaspi Pay, bank cards and Telegram Stars — all payment methods supported
- CRM and 1C integrations so every lead lands in your existing workflow
A-LUX in Almaty and across Kazakhstan develops custom Telegram bots for businesses: order intake, bookings, Kaspi payments, shop catalogs, broadcasts and AI-powered support. We work remotely across Kazakhstan, speak Russian and Kazakh, and integrate with your existing CRM and 1C. Development starts from ₸250,000 with an MVP delivered in 2-4 weeks and a 12-month warranty.
Why your business needs a Telegram bot
Telegram has over 900 million users and some of the highest open rates of any messaging channel — your customers are already there.
Always-on customer contact
A bot handles enquiries, orders and bookings around the clock — no missed messages at weekends, no hold music, no manager fatigue. Customers get instant replies; you get qualified leads waiting in your CRM.
Higher engagement than email
Telegram messages are opened by 50-80% of subscribers within the first hour. Broadcast a new product, a discount or a reminder to your opted-in audience and watch the conversion that email newsletters stopped delivering.
No app store, no download barrier
Customers tap a link and start chatting — no installation, no account creation, no friction. The same bot works on iOS, Android and desktop without a separate build for each.
Cut support costs by automating routine
FAQs, order status, booking confirmations, payment receipts — a bot handles 70-80% of repetitive questions automatically, so your team focuses on conversations that actually need a human.
What a custom Telegram bot can do
We build bots around your real workflow, not a template list of features.
Lead capture and qualification
Collect name, phone, city and intent via a conversational form, then push the qualified lead straight to your CRM or notify a manager in a group chat — no manual copy-paste.
Sales catalog with cart and payment
Browsable product catalog with photos and filters, a persistent shopping cart, delivery address collection and Kaspi Pay checkout — a fully functional shop that lives inside Telegram.
Appointment booking and reminders
Let clients pick a service, choose a master and select a slot from a live calendar. The bot sends confirmation and a reminder before the visit, and logs everything to your schedule.
Automated broadcasts and CRM sync
Segment your subscriber base and send targeted messages: promotions, restock alerts, loyalty rewards. Every interaction syncs to your CRM or 1C so nothing falls through the cracks.
Which businesses benefit most
Any business with a Telegram audience, repetitive customer queries or an ordering process is a strong candidate.
Retail and e-commerce
Replace or complement your website with a shop bot: catalog, cart, Kaspi payment, order tracking and reorder reminders — accessible from a single Telegram link shared on Instagram or WhatsApp.
Restaurants and food delivery
Accept orders 24/7, process Kaspi Pay in the chat, route orders to the kitchen printer and notify the courier — without paying aggregator commissions on every order.
Service businesses and clinics
Beauty salons, fitness studios, medical clinics, auto-service shops — any business where booking, reminders and schedule management consume staff time gains immediately from a booking bot.
B2B and corporate automation
Internal bots for HR (leave requests, announcements), logistics (delivery status, courier dispatch) or sales teams (lead routing, document requests) reduce admin overhead across departments.
How A-LUX builds your Telegram bot
A structured four-stage process so you see progress every week and the bot launches on schedule.
Discovery and scenario mapping
We interview your team, map the customer journey and define every bot scenario before writing a line of code. You approve the interaction flowchart — that is your contract and our specification.
Backend and integration build
We develop the bot logic (Python or Node.js), connect your Kaspi account, CRM and 1C, and set up the database and cloud hosting. All data stays under your control.
Testing across devices and edge cases
We run the bot through all scenario branches on iOS, Android and desktop Telegram, stress-test payments and integrations, and fix every edge case before handing over to you for sign-off.
Launch, training and 12-month warranty
We deploy to production, train your team to manage content and broadcasts, and remain on a 12-month warranty for bug fixes and updates. No disappearing act after go-live.
Telegram Bot Development in Almaty — turnkey
You can order Telegram Bot Development in Almaty fully remotely: we cover every district (Almaly, Bostandyk, Medeu, Auezov, Nauryzbai) and all of Kazakhstan (Astana, Shymkent, Karaganda, Aktobe, etc.). From ₸250,000, formal contract, 12-month warranty. A-LUX — 19 years on the market, 600+ projects.
FAQ
Answers to common questions before ordering from A-LUX.
How much does Telegram Bot Development cost in Almaty?
Telegram Bot Development in Almaty starts from ₸250,000 turnkey. The exact price depends on the feature set and integrations; we provide a free quote within 15 minutes.
How much does it cost to develop a Telegram bot in Almaty and across Kazakhstan?
At A-LUX, Telegram bot development starts from ₸250,000 for a basic lead-capture or FAQ bot. A shop bot with catalog, cart and Kaspi payment starts from ₸600,000; a delivery bot from ₸700,000. The final price depends on the number of scenarios, integrations and complexity — we scope this precisely before any work begins.
How long does it take to build a Telegram bot?
A simple bot (lead form, FAQ, notifications) is ready in 2-3 weeks. A shop or booking bot with CRM integration typically takes 3-5 weeks. A full delivery bot or AI-powered bot runs 4-8 weeks to MVP. We provide a fixed timeline before the project starts.
Can the bot accept Kaspi payments?
Yes. We integrate Kaspi Pay so customers pay directly in the Telegram chat. The bot generates a payment link or QR code, confirms successful payment and notifies the seller — no redirect to an external site required. We also support bank cards and Telegram Stars.
Does the bot integrate with CRM and 1C?
Yes. We connect your bot to popular CRMs (Bitrix24, AmoCRM and others) and to 1C, so every lead, order and client record lands in your existing system automatically. No manual data entry, no lost leads between channels.
Can the bot communicate in Kazakh?
Yes. We build bots that switch between Russian and Kazakh based on the user's language preference. All button labels, messages and notifications are localized, so your Kazakh-speaking customers get a fully native experience.
What happens after the bot launches?
A-LUX provides a 12-month warranty covering bug fixes and minor updates at no extra charge. We also train your team to manage bot content, send broadcasts and read analytics. Larger changes or new features are scoped as separate work orders.
Other A-LUX digital services
A-LUX is a full-service digital agency from Kazakhstan: websites, apps, e-commerce, AI, branding and SEO turnkey.
Get a Telegram bot quote
Fill in the form — our manager will reply within 15 minutes. Free consultation and quote.
All A-LUX Telegram Bot & Mini App services
Full-cycle Telegram development: bots, shops, payments, CRM integration, Mini Apps and AI — turnkey across Kazakhstan.