Custom CRM Development built around how your sales team actually works
We design and build CRM platforms that capture every lead, move deals through a pipeline your managers understand, and connect to the tools Kazakhstan businesses already run on — Kaspi, 1C, WhatsApp and IP telephony. Web and mobile, role-based access, real analytics. From ₸800,000.
- Leads, contacts and deals in one source of truth — no more lost requests
- Native integrations: Kaspi, 1C, WhatsApp, telephony and email
- Web + mobile apps with role-based permissions for every team
A-LUX is a digital agency in Almaty, Kazakhstan that builds custom CRM systems turnkey — lead and customer management, sales pipelines, deals and analytics, with integrations for Kaspi, 1C, WhatsApp and telephony, available on web and mobile with role-based access. Pricing starts from ₸800,000. With 19 years of experience and 400+ delivered projects, A-LUX can be reached at +7 705 966-25-25.
What a custom CRM gives your business
Off-the-shelf CRMs force your team to work the vendor's way. A custom system works the way your sales already happen — and removes the manual chaos in between.
One source of truth
Every lead, call, message and deal lands in a single database. Managers stop juggling spreadsheets, notebooks and chat screenshots — and nothing falls through the cracks.
Faster sales cycles
Automated stage transitions, reminders and task assignment keep deals moving. Your team spends time selling instead of copying data between systems.
Visibility for owners
Real-time dashboards show conversion by stage, manager performance and revenue forecast. You manage by numbers, not by gut feeling.
Built for your process
We model your real funnel — fields, statuses, rules and roles. No paying for bloated modules you will never open.
Core CRM modules we build
A complete platform out of the box, then tailored to your industry — retail, services, B2B, real estate, healthcare or logistics.
Leads & customers
Capture requests from your site, WhatsApp, Instagram and calls automatically. Deduplicate contacts, store full history, and segment your base for targeted follow-up.
Sales pipelines & deals
Visual kanban pipelines with custom stages, deal cards, products, amounts and probability. Multiple pipelines for different products or departments.
Tasks & automation
Auto-create tasks, send reminders, trigger messages and reassign deals based on rules. Managers always know the next action.
Analytics & reports
Conversion funnels, sales by manager, source ROI, average deal size and forecasts — exportable and ready for management meetings.
Integrations that matter in Kazakhstan
A CRM is only as useful as the systems it talks to. We connect yours to the platforms local businesses depend on every day.
Kaspi
Sync orders, payments and statuses with Kaspi so your sales and finance data stay consistent — no manual re-entry, no reconciliation headaches.
1C
Two-way exchange of clients, invoices, products and stock with 1C. Sales work in the CRM while accounting stays clean in 1C.
WhatsApp & messengers
Reply to clients from inside the CRM, log every conversation to the deal, and trigger automated messages on stage changes.
Telephony & email
Click-to-call, call recording, missed-call leads and pop-up contact cards. Email threads attach to the right deal automatically.
Web, mobile and secure access
Your team works in the office, in the field and on the road. The CRM follows them — with the right permissions for every role.
Web application
A fast, responsive admin and operator interface that runs in any browser. Built for daily heavy use by sales, support and management.
iOS & Android apps
Native or cross-platform mobile apps so field reps update deals, log calls and check tasks anywhere — with push notifications.
Roles & permissions
Granular access by role — a manager sees only their deals, a head sees the department, the owner sees everything. Audit log included.
Hosting & security
Deployed on your server or in the cloud, with backups, HTTPS, encrypted passwords and data stored where you control it.
How we deliver your CRM
19 years and 400+ projects taught us how to ship working software fast without surprises. Here is the path from idea to live system.
1. Discovery
We map your sales process, roles, data and integrations, then agree on scope, timeline and budget in a clear specification.
2. Design & build
UX, data model and architecture first, then iterative development. You see working modules early and steer the result.
3. Integration & testing
We wire up Kaspi, 1C, WhatsApp and telephony, migrate your existing data, and test every scenario before go-live.
4. Launch & support
Team training, smooth rollout and ongoing support. We add features as your business grows — the system is yours.
FAQ
Answers to common questions before ordering from A-LUX.
How much does custom CRM development cost in Kazakhstan?
A turnkey custom CRM from A-LUX starts at ₸800,000. The final price depends on the number of modules, integrations (Kaspi, 1C, WhatsApp, telephony), whether you need mobile apps, and how complex your sales process is. After a short discovery call we give you a fixed scope and quote.
How long does it take to build a CRM?
A focused first version typically goes live in 4-8 weeks. Simple pipelines launch faster; systems with deep 1C/Kaspi integration and mobile apps take longer. We deliver in stages so you start using core features early instead of waiting for everything at once.
Can you integrate the CRM with Kaspi and 1C?
Yes. Kaspi and 1C integrations are among our most-requested features for Kazakhstan businesses. We sync orders, payments, clients, invoices and stock both ways so your sales team and accounting always see consistent data without manual re-entry.
Will the CRM work on mobile?
Yes. We build a responsive web interface plus optional iOS and Android apps so field sales and remote staff can manage deals, log calls and receive push notifications anywhere. Permissions follow the user across web and mobile.
Do we own the CRM and its source code?
Absolutely. Unlike SaaS subscriptions, a custom CRM is yours — the code, the data and the hosting. There are no per-user monthly fees, and you can host it on your own server. We can also provide source code and documentation on handover.
Can existing data be migrated into the new CRM?
Yes. We migrate your current customers, deals and history from spreadsheets, another CRM, 1C or your website database. Data is cleaned and deduplicated during import so you start with a tidy, reliable base.
What about user roles and data security?
Every user gets role-based access — a manager sees only their own deals, a department head sees their team, owners see everything, with a full audit log. Passwords are hashed, traffic is over HTTPS, and regular backups protect your data.
How do we get started?
Call +7 705 966-25-25 or message us on WhatsApp. We will discuss your sales process, recommend a scope, and prepare a fixed quote — no obligation.
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