How it works
The A-LUX online ordering system for restaurants closes the "guest → kitchen" loop directly: an order from the app goes into iiko without manual entry, the kitchen sees it instantly, and the guest receives push notifications for status updates — accepted, preparing, on the way, at the door.
Errors disappear at the entry point: the guest specifies modifiers, comments, and address themselves, and payment is processed via Kaspi Pay before reaching the kitchen. Staff stop acting as dispatchers and focus on guests in the dining room.
The system supports delivery, pickup, and pre-orders for a specific time. Management from a single admin panel: menus, stop-lists, zones, reports. Launch from 3 weeks on a platform proven in establishments across Kazakhstan.