Customer Portal Development for Clients and Partners in Kostanay
Customer Portal Development in Kostanay by A-LUX. Every «where is my order?» and «please resend the invoice» call costs manager time. A customer portal answers those questions on its own, around the clock and without a queue.
- Orders, statuses and history — customers check for themselves
- Documents and invoices download without asking a manager
- Fewer routine calls, so sales staff can actually sell
- Data comes from your system, nothing is entered twice
A-LUX delivers customer portal development in Kostanay. Customer portal development at A-LUX starts from 1,500,000 tenge. Clients see their orders, documents and payments themselves, with data pulled from your accounting system.
Customer Portal Development in Kostanay
A-LUX is a digital agency from Almaty, 19 years in the market. We deliver customer portal development for businesses in Kostanay — from analysing the process to launch and support.
Local context
We build customer portal development for companies in Kostanay: we look at how the process actually runs on site, which systems already hold the data, and who will work in the program every day.
Remote delivery
The whole project runs online — WhatsApp, Telegram, Zoom. The contract and closing documents are signed remotely, payment by bank transfer or Kaspi. Distance changes nothing in how we work.
Deadlines and support
Deadlines are fixed in the contract, the source code is handed over, and we stay with clients in Kostanay and across Kazakhstan after launch.
What a portal takes off your managers
Count how many identical questions they answer each day.
Count how often your team repeats the same answers: where is the order, when is delivery, resend the invoice, send the reconciliation report. In a mid-sized company that is several hours of paid working time every day.
A portal moves those answers to the customer. They log in, see their orders with statuses, download documents and check payment history. Managers step in where a human is actually needed.
Where the portal gets its data
From your system, not from a separate database.
The point of a portal is that its data matches your accounting system, so it does not live separately. We connect it to 1C, your CRM or whatever holds the orders. A manager changes a status in their system and the customer sees it.
Without that link a portal becomes a second database filled in by hand — the worst possible outcome: more work and no trust in the numbers.
FAQ
Answers to common questions before ordering from A-LUX.
Do you work with companies in Kostanay?
Yes. A-LUX delivers customer portal development for businesses in Kostanay and across Kazakhstan. We work remotely — WhatsApp, Telegram, Zoom; contract and payment online or via Kaspi. From ₸1,500,000.
Can you connect it to 1C?
Yes, that is the most common case. Orders and documents are pulled from 1C so the customer sees current data.
How secure is it?
Customers only see their own data, access is by login and password and the connection is encrypted. Permissions are set per role.
Can customers pay inside the portal?
Yes, we connect card acquiring or Kaspi so invoices are paid without leaving the portal.
How much does it cost?
From ₸1,500,000. Integrations with your systems affect the price most.
Other A-LUX digital services
A-LUX is a full-service digital agency from Kazakhstan: websites, apps, e-commerce, AI, branding and SEO turnkey.
Discuss your project in Kostanay
Fill in the form — our manager will reply within 15 minutes. Free consultation and quote.