Custom CRM development built around your sales process in Atyrau
Custom CRM development in Atyrau by A-LUX. There are dozens of ready-made CRMs, and in most cases you should buy one of them. A custom system earns its cost when your pipeline does not fit somebody else's logic: pricing formulas, multi-step approvals, a link to production.
- We look at the pipeline first, and say so if a boxed CRM is enough
- Permissions by branch and manager are designed in, not bolted on
- Connected to 1C, telephony and messengers
- Source code is handed over — you are not tied to us
A-LUX delivers custom crm development in Atyrau. Custom CRM development at A-LUX starts from ₸1,500,000. A working version is ready in 6-8 weeks and the source code is handed over.
Custom CRM development in Atyrau
A-LUX is a digital agency from Almaty, 19 years in the market. We deliver custom crm development for businesses in Atyrau — from analysing the process to launch and support.
Local context
We build custom crm development for companies in Atyrau: we look at how the process actually runs on site, which systems already hold the data, and who will work in the program every day.
Remote delivery
The whole project runs online — WhatsApp, Telegram, Zoom. The contract and closing documents are signed remotely, payment by bank transfer or Kaspi. Distance changes nothing in how we work.
Deadlines and support
Deadlines are fixed in the contract, the source code is handed over, and we stay with clients in Atyrau and across Kazakhstan after launch.
When a custom CRM is worth it
In most cases it is not. Here is when it is.
Start with the uncomfortable part: if your pipeline is the classic one — enquiry, call, meeting, invoice, deal — buy a ready-made CRM. It is cheaper, launches in weeks, and its bugs have already been found by thousands of companies.
A custom system is needed when the sales process does not fit somebody else's logic. The signs are simple: managers keep a spreadsheet next to the CRM because «you can't do that in it»; the price is calculated by a formula the boxed product cannot express; a discount is approved by three people with different rights; an enquiry has to turn into a production order automatically.
One more case: when the licence cost for the whole sales team over three years starts to look like the cost of building your own. On large teams that arithmetic is quick, and the answer sometimes surprises people.
What a custom CRM contains
The frame repeats even though the details differ.
Pipeline and stages. Yours, not generic, with rules for moving on: what must be filled in before a deal advances.
Clients and history. One contact, one card, calls and correspondence next to it, without three managers creating three duplicates.
Permissions. A manager sees their own deals, a branch sees its own. The restriction lives in the data layer — a foreign deal cannot be opened by changing a number in the address.
Integrations. 1C so invoices are not entered twice; telephony so a call lands in the card by itself; WhatsApp and Telegram, because in Kazakhstan that is where the conversation happens.
Reports. Pipeline by stage, manager performance, reasons for loss — with the ability to change the breakdown without calling a developer.
Timeline and price
What moves the number.
From ₸1,500,000 for a system with two or three roles and no heavy integrations. A working version in 6-8 weeks; a full rollout with client data migration and training is usually three to four months.
Integrations move the price most: connecting 1C and telephony almost always takes longer than the CRM screens themselves. Migrating the client base from spreadsheets or an old system is a separate line in the estimate.
FAQ
Answers to common questions before ordering from A-LUX.
Do you work with companies in Atyrau?
Yes. A-LUX delivers custom crm development for businesses in Atyrau and across Kazakhstan. We work remotely — WhatsApp, Telegram, Zoom; contract and payment online or via Kaspi. From ₸1,500,000.
How much does custom CRM development cost?
From ₸1,500,000. The figure depends on the number of roles, pipeline complexity and integrations — we quote after reviewing the sales process.
Why not just use a ready-made CRM?
If the pipeline is standard, do exactly that. A custom system wins when the process is non-standard or when the CRM must be part of a larger loop together with the warehouse and production.
Can it be connected to 1C?
Yes, this is the most common scenario: invoices, shipments and settlements are read from 1C so nothing is entered twice.
Will you migrate our client base?
Yes — contacts, deals and history, with verification: before launch we reconcile record counts and deal totals.
Other A-LUX digital services
A-LUX is a full-service digital agency from Kazakhstan: websites, apps, e-commerce, AI, branding and SEO turnkey.
Discuss your project in Atyrau
Fill in the form — our manager will reply within 15 minutes. Free consultation and quote.