Discuss the project →
Home / Portfolio / Сбербанк
Bank · CRM

Retail business CRM portal

For our first project with Sberbank JSC, we developed a local CRM system — a retail business portal for internal use by branch employees.

BankCRMAdaptive
Sberbank
ClientSberbank
ServicesDesign · Web development
DirectionBank · CRM
LocationKazakhstan
What we did

What we did for the project

Unified employee portal for the bank — all tools in a single window.

Unified portal

All employee tools and data in a single interface.

Intuitive UX

Clear scenarios for daily work.

Security

Corporate data protection requirements.

Accessibility

Works across different devices.

Analytics

Metrics and ratings for management.

Performance

Fast response under load.

Built with

Project technologies

A reliable stack for the project needs.

HTML · CSSmarkup
JavaScriptinteractive
PHPbackend
CMSmanagement
Adaptivemobile
SEOpromotion
01Challenge

CRM for a branch network

Sberbank required an internal retail business portal — a unified system integrating dozens of employee tools into an intuitive interface.

02Design

Usability on every page

Designed a convenient and functional interface, consolidating Transact, CRM, Way4, SAS, credit forms, and ISUO tools into a single window.

  • Single-window employee interface
  • Performance dashboards
  • Branch ratings
03Development

Portal under load

Implemented a corporate portal with fast response times, analytics, and reliable performance under daily branch load.

✓Result

+45% efficiency boost

The efficiency of staff at branches where the portal was implemented increased by over 45%, and customer service quality by 30%, with numerous positive reviews.

Результаты проекта
0рост эффективности сотрудников
0рост качества обслуживания
0инструментов и функций
* показатели-примеры — подставим реальные метрики проекта.
Client review
"We express our gratitude to A-LUX for their professional and high-quality work. We recommend them as a reliable partner."
ManagementSberbank
Благодарственное письмо Сбербанк веб-студии A-LUXLetter of appreciation ↗
Project Q&A

FAQ

How long does website development take?+

Usually 3–6 weeks depending on the scope and integrations. We create a project plan with milestones and deadlines.

What does the development include?+

Design, frontend, programming, CMS, mobile adaptation, basic SEO setup, and launch.

Do you provide mobile adaptation?+

Yes, all projects are responsive — they display correctly on phones, tablets, and desktops.

Do you support the project after launch?+

Yes — technical support, updates, enhancements, and development. We can also handle content management and SEO.

How much does development cost?+

Depends on tasks and functions. After a short brief, we will propose a solution tailored to your task and budget — discuss the project.

More projects
More studio works across industries
Full portfolio →
E-commerce · RetailMagnumView case →
Real EstateEsentai TowerView case →
LifestyleEsentai MallView case →
Website development →E-commerce →Full portfolio →

Need a similar project for your business?

Tell us your task — we will propose a solution, timeline and price.

Discuss the project →