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Bot · Reputation

Kaspi reviews under control

Kaspi Review Bot — a tool for managing seller reputation: automatic monitoring of store reviews on Kaspi and instant notifications — no review goes unnoticed.

BotKaspiReviews
Kaspi Review Bot
ProductKaspi Review Bot
ServicesAutomation · Monitoring
DirectionE-commerce · Reputation
LocationKazakhstan
What we did

What can the bot do?

A new review — instant notification: reputation under control.

24/7 monitoring

The bot checks reviews 24/7.

Instant push notifications

A new review arrives in Telegram instantly.

Rating protection

Quick reaction to negative feedback saves the store's rating.

Review history

Accumulated database for trend analysis.

Telegram format

Notifications right where the seller will definitely see them.

Scalability

Connecting multiple stores.

Built with

Project technologies

A reliable stack for the project needs.

Automationmonitoring
Telegramnotifications
Parserfeedback collection
DBcase study
Cronconsistency
Alertsimmediacy
01Challenge

Negative feedback is worth its weight in gold

On Kaspi, ratings drive sales: a missed negative review without a response can cause a store's rankings to drop.

02Design

Zero unnecessary movements

The seller doesn't need to check anything: the bot delivers reviews to Telegram the moment they appear.

  • Telegram push
  • Instant review text
  • Reply link
03Development

Reliable monitoring

We built an automated review verification loop with history and instant notifications.

Result

Response in minutes

Sellers respond to reviews in minutes — store rating protected.

Project Q&A

FAQ

How quickly does a push notification arrive?+

Within the verification cycle — the seller is among the first to learn about the review.

Why respond to reviews quickly?+

A quick response to negative feedback often changes the customer's rating and demonstrates service quality to others.

Can I monitor multiple stores?+

Yes, the bot scales to any number of locations.

Shall we take control of your reputation?

Tell us your task — we will propose a solution, timeline and price.

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