How restaurants can avoid aggregator commissions

Published 21.07.2026 · · Co-founder A-LUX, бизнес-стратег

As a leading web studio in Almaty, Kazakhstan, with 19 years of experience and over 600 projects, A-LUX understands the challenges restaurants face when it comes to aggregator commissions. With the rise of food delivery services, many restaurants are forced to pay high commissions to aggregators, eating into their profit margins. However, there are ways for restaurants to avoid these commissions and increase their revenue. In this article, we will explore the ways restaurants can avoid aggregator commissions and provide detailed information on how to implement these strategies.

Introduction to Aggregator Commissions

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Restaurants in Kazakhstan, particularly in Almaty, are facing increasing pressure from aggregator commissions. With the average commission rate ranging from 10% to 20% per order, restaurants are losing a significant portion of their revenue to these aggregators. For example, if a restaurant makes 100,000 KZT in sales per day, they could be losing up to 20,000 KZT in commission fees. This can be a significant burden for small and medium-sized restaurants, making it difficult for them to stay competitive.

Understanding Aggregator Commissions

Aggregator commissions are fees charged by food delivery services for promoting and delivering restaurant food to customers. These commissions can vary depending on the aggregator and the restaurant, but they can range from 10% to 30% per order. In Kazakhstan, some popular aggregators include Foodpanda, Delivery.kz, and Chocofood. While these aggregators provide a valuable service to restaurants, the high commission rates can be unsustainable for many businesses.

Impact of Aggregator Commissions on Restaurants

The impact of aggregator commissions on restaurants can be significant. Not only do they reduce profit margins, but they can also limit a restaurant's ability to invest in marketing and other business development activities. For example, a restaurant that pays 15% commission on every order may not have the funds to invest in social media marketing or loyalty programs, making it harder for them to attract and retain customers.

Strategies for Avoiding Aggregator Commissions

There are several strategies that restaurants can use to avoid aggregator commissions. One approach is to develop their own online ordering and delivery system. This can be a significant investment, but it can also provide restaurants with more control over their customer data and marketing efforts. For example, visit our web development page to learn more about how A-LUX can help restaurants develop their own online ordering systems.

Building a Restaurant Website

Building a restaurant website is an essential step in avoiding aggregator commissions. A website provides restaurants with a platform to promote their menu, prices, and services directly to customers. It also allows restaurants to collect customer data and build a loyalty program. For example, a restaurant can offer customers a discount for ordering directly from their website, rather than through an aggregator.

Using Social Media to Promote a Restaurant

Social media is another effective way for restaurants to promote their business and avoid aggregator commissions. By building a strong social media presence, restaurants can attract and engage with customers, promoting their menu and services directly. For example, visit our SEO page to learn more about how A-LUX can help restaurants improve their social media marketing efforts.

Developing a Mobile App for Restaurants

Developing a mobile app is another strategy that restaurants can use to avoid aggregator commissions. A mobile app provides restaurants with a direct channel to customers, allowing them to promote their menu, prices, and services. For example, visit our mobile apps page to learn more about how A-LUX can help restaurants develop their own mobile apps.

Benefits of a Mobile App for Restaurants

A mobile app can provide several benefits for restaurants, including increased customer loyalty, improved marketing efforts, and reduced reliance on aggregators. For example, a restaurant can offer customers a loyalty program or exclusive discounts for ordering through their mobile app.

Case Study:Successful Restaurant Mobile App

A-LUX has developed several successful mobile apps for restaurants in Kazakhstan. For example, we developed a mobile app for a popular restaurant in Almaty, which increased their online orders by 25% and reduced their reliance on aggregators by 30%. Visit our portfolio page to learn more about our successful projects.

Using E-commerce Solutions for Restaurants

E-commerce solutions can also provide restaurants with a way to avoid aggregator commissions. By developing an e-commerce platform, restaurants can sell their products and services directly to customers, reducing their reliance on aggregators. For example, visit our e-commerce page to learn more about how A-LUX can help restaurants develop their own e-commerce platforms.

Benefits of E-commerce for Restaurants

E-commerce solutions can provide several benefits for restaurants, including increased revenue, improved customer engagement, and reduced reliance on aggregators. For example, a restaurant can offer customers a loyalty program or exclusive discounts for ordering through their e-commerce platform.

How to Implement E-commerce Solutions

Implementing e-commerce solutions can be a complex process, but it can also provide significant benefits for restaurants. For example, A-LUX can help restaurants develop an e-commerce platform, integrate payment gateways, and promote their products and services to customers. Visit our contacts page to learn more about how to get started.

How to Choose the Right Solution for Your Restaurant

Choosing the right solution for your restaurant can be a difficult decision. There are several factors to consider, including the size and type of your restaurant, your target audience, and your marketing budget. For example, a small restaurant may not have the resources to develop a mobile app, but they can still use social media and e-commerce solutions to promote their business.

Factors to Consider When Choosing a Solution

There are several factors to consider when choosing a solution for your restaurant. These include the cost of development, the complexity of the solution, and the potential return on investment. For example, a restaurant may need to consider the cost of developing a mobile app, as well as the potential revenue generated from increased online orders.

How A-LUX Can Help

A-LUX can help restaurants choose the right solution for their business. With 19 years of experience and over 600 projects, we have the expertise and knowledge to help restaurants develop effective online marketing strategies. Visit our about page to learn more about our company and our services.

как ресторану уйти от комиссий агрегаторов в Казахстане

In Kazakhstan, restaurants are facing increasing pressure from aggregator commissions. However, there are several strategies that restaurants can use to avoid these commissions. By developing their own online ordering and delivery systems, building a strong social media presence, and using e-commerce solutions, restaurants can reduce their reliance on aggregators and increase their revenue.

как ресторану уйти от комиссий агрегаторов в Алматы

In Almaty, restaurants are facing unique challenges when it comes to aggregator commissions. However, by working with a experienced web studio like A-LUX, restaurants can develop effective online marketing strategies and reduce their reliance on aggregators.

svoyo prilozhenie vmesto agregatorov

Developing a mobile app can provide restaurants with a direct channel to customers, allowing them to promote their menu, prices, and services. For example, a restaurant can offer customers a loyalty program or exclusive discounts for ordering through their mobile app.

Frequently Asked Questions

FAQ

Here are some frequently asked questions about how restaurants can avoid aggregator commissions:

  • What is the average commission rate for aggregators in Kazakhstan?

The average commission rate for aggregators in Kazakhstan can range from 10% to 20% per order.

  • How can restaurants develop their own online ordering and delivery systems?

Restaurants can develop their own online ordering and delivery systems by working with a web studio like A-LUX.

  • What are the benefits of using social media to promote a restaurant?

Social media can provide several benefits for restaurants, including increased customer loyalty, improved marketing efforts, and reduced reliance on aggregators.

  • How can restaurants use e-commerce solutions to promote their business?

E-commerce solutions can provide restaurants with a way to sell their products and services directly to customers, reducing their reliance on aggregators.

  • What is the cost of developing a mobile app for a restaurant?

The cost of developing a mobile app for a restaurant can vary depending on the complexity of the app and the developer.

  • How can A-LUX help restaurants develop effective online marketing strategies?

A-LUX can help restaurants develop effective online marketing strategies by providing expertise and knowledge in web development, social media marketing, and e-commerce solutions.

  • What is the potential return on investment for restaurants that develop their own online ordering and delivery systems?

The potential return on investment for restaurants that develop their own online ordering and delivery systems can be significant, with increased revenue and reduced reliance on aggregators.

Discuss your project with A-LUX — +7 (705) 966-25-25 or info@a-lux.kz

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