Smart WhatsApp auto-reply for business
A plain «thank you, we will get back to you» only irritates people. Here the assistant reads the message and answers on the merits — price, availability, deadlines, terms — on your working number, with no new phone and no data migration.
- Connects to your number in ten minutes via QR code
- Answers the question, not with a canned template
- Nights, weekends and peak seasons are covered
- Disconnects with one button at any moment
A smart WhatsApp auto-reply answers customers on the merits around the clock on the company working number. Connection takes about ten minutes, first week free.
Why ordinary auto-replies fail
They answer the fact of the message, not the question.
«Your message has been received» gives the customer nothing: they asked about price and got a delivery receipt for their own text. Some of them simply leave, assuming nobody is there.
The second familiar option is a button menu. It survives narrow scenarios like order status, and breaks on any live question. The difference here is comprehension: the assistant takes the answer from your price list and services and puts it in words, instead of asking people to guess the right menu item.
How it works technically
The same mechanism as WhatsApp on a computer.
A QR code appears in the dashboard; you scan it from the phone through Linked Devices. The number stays yours, the conversation history stays where it was, nothing is migrated anywhere.
The phone must stay online — the connection runs through it. Disconnecting is one button, after which everything returns to manual mode. Connect a working number, not a personal one: the assistant replies to everyone who writes to the connected number.
What is configured before launch
Half an hour of questions and it speaks in your words.
We upload the price list and service descriptions, add answers to frequent questions and set the tone — reserved for considered services, warmer for retail. We write down what it must never do: promise discounts, name deadlines that depend on workload, give professional conclusions.
Then we test it in a sandbox chat with the questions your customers actually ask and fix the answers before it meets the first real person. Corrections are written in plain language: «be shorter», «this service costs that much», «call a human for these topics».
FAQ
Answers to common questions before ordering from A-LUX.
Do we need a separate number?
Not a new one — the assistant connects to the number your customers already use. It must be a business number though: on a personal one it would answer your family too.
Must the phone stay switched on?
Yes, the link runs through it, exactly like WhatsApp Web. If the phone goes offline, the assistant goes quiet until the connection is back.
Is it safe for the number?
It uses WhatsApp's own Linked Devices mechanism, not a workaround. Bulk messaging to cold lists is what gets numbers banned — we do not configure that.
Will customers be annoyed by a machine?
What annoys people is a useless answer. As long as replies are accurate and instant, the reaction is calm — that is visible in the transcripts.
What does it cost after the free week?
It depends on the volume of conversations; we quote after the trial, when the real load is visible. No card is required at signup.
Other A-LUX digital services
A-LUX is a full-service digital agency from Kazakhstan: websites, apps, e-commerce, AI, branding and SEO turnkey.
Try 7 days free
A free week with no card: we connect one channel, tune it to your price list and you decide by your own transcripts.
Request a setup
Fill in the form — our manager will reply within 15 minutes. Free consultation and quote.